At a time when many organizations have adopted a hybrid or fully remote workforce in response to COVID-19, leading large-scale transformations has been a challenge.
In this interview, McKinsey senior partner Seth Goldstrom notes that there has been a learning curve for leaders operating in this new dynamic.
Seth shares three critical lessons for ensuring success in this context—ensuring your change story resonates throughout the organization, fostering agile collaboration, and balancing incentives.
“We’ve learned a few things that are important. Some of those are things that we’ve known for a long time, but they’ve become even more important with a hybrid and virtual workforce.”